Privacy Policy

Effective Date: July 1, 2013
Last Updated: July 1, 2013

GB-BIKE (“GB-BIKE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://gb-bike.shop/, or purchase our products.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices you may have regarding your information.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Create an account
Place an order
Contact customer support
Subscribe to emails or promotional communications
Submit a contact or inquiry form
Participate in promotions or surveys

The information we may collect includes:

Full name
Email address
Telephone number
Billing address
Shipping address
Order information
Account information
Customer service communications
Other information you voluntarily provide

Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment processors.

We generally do not need to store your complete credit or debit card number on our own systems. Payment processors may process payment information in accordance with their own privacy policies and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Website interaction information
Approximate geographic information
Cookies and similar technologies

This information may be used to understand how visitors use our website, improve website performance, maintain security, and provide a better shopping experience.

3. Cookies and Similar Technologies

GB-BIKE may use cookies, pixels, tags, analytics technologies, and similar technologies.

These technologies may help us:

Keep products in your shopping cart
Remember your preferences
Understand website traffic
Improve website functionality
Measure advertising performance
Understand how customers interact with our website
Provide relevant advertising where permitted

You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

4. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Process payments
Arrange product delivery
Send order confirmations
Provide shipping updates
Provide customer support
Respond to questions and requests
Process returns and refunds
Provide warranty and after-sales support
Maintain and improve our website
Improve our products and services
Detect and prevent fraud or unauthorized activity
Maintain website security
Analyze website performance
Send marketing communications where permitted by law
Comply with applicable laws and legal obligations

We will use personal information in accordance with this Privacy Policy and applicable law.

5. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These parties may include:

Payment processors
Shipping and delivery providers
Order fulfillment providers
Website hosting providers
Website analytics providers
Customer service providers
Email and marketing service providers
Fraud prevention and security providers
Professional advisors and service providers

These providers may receive information necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful requests from government authorities
Protect our rights or property
Investigate fraud or security issues
Protect the safety of our customers, employees, or others
Enforce our agreements and policies
Complete a business transaction such as a merger, acquisition, financing, or sale of assets

We do not sell your personal information for money in the ordinary course of operating our business.

6. Advertising and Analytics

We may use third-party analytics and advertising services to understand website activity, measure advertising campaigns, and improve our marketing.

These services may use cookies, pixels, or similar technologies to collect information about your interactions with our website.

Depending on the services enabled on our website, these technologies may allow us or our advertising partners to measure conversions, understand advertising effectiveness, or show you relevant advertisements.

Third-party providers operate under their own privacy policies and terms.

7. Email Communications

If you subscribe to our marketing communications, we may send you information about:

New products
Promotions
Special offers
Product updates
GB-BIKE news

You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us at:

support@GB-BIKE.com

Please note that even if you opt out of marketing communications, we may still send transactional communications relating to your orders, payments, shipping, returns, warranties, or customer service requests.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions
Provide requested services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal obligations
Enforce our agreements

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or stored by us.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

12. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information.

These rights may include, where applicable:

Requesting access to personal information we maintain about you
Requesting correction of inaccurate information
Requesting deletion of personal information
Requesting information about how your personal information is used or shared
Opting out of certain marketing communications
Exercising other rights provided by applicable privacy laws

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

13. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights concerning your personal information.

Depending on the circumstances and applicable law, these rights may include the ability to request access to, correction of, or deletion of certain personal information, as well as certain rights concerning the use or sharing of personal information.

To submit a California privacy request, contact:

Email: support@GB-BIKE.com

We will process applicable requests in accordance with California law.

14. International Visitors

Although GB-BIKE operates from the United States, visitors from other countries may access our website.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us.

GB-BIKE
1362 Fannie Street
Houston, Texas 77099
United States